Terms & Conditions

These are the conditions of hire of Belfast Limousine Company (hereinafter called the company). They form the basis of the contract under which the company agrees to hire its vehicles to the customer (hereinafter call ‘the hirer’).

Breakdown and Delays

The company gives its advice on journey time in good faith. However, as a result of breakdown or traffic congestion or other events beyond the reasonable control of the company, journeys may take longer than predicted and in those circumstances the company will not be liable for any loss or inconvenience suffered by the hirer as a result.

Loss or Damage to Personal Property

The company will not be responsible for any damage to, or loss of, personal property left in vehicles, howsoever caused.

Liability for Injury

The company will not accept any liability for damage, injury or loss by any passenger not correctly seated, standing up or walking around the vehicle whilst in motion.

The Use of Other Operators Vehicles

The company reserves the right to substitute other operators’ vehicles in place of its own for any journey or part thereof.
Diverting vehicles On occasion (when unavoidable) we may have to divert vehicles booked to stay to cover other runs. On these occasions, if the price of the trip is effected a credit note or refund will can take place depending if it increased or decreased the value of your trip. No charges will apply in the event of an increase, the company will incur these charges. We apologies for any inconvenience caused.

Payment Terms

When paying via Credit Card there will be a 3.8% charge. A deposit of £50, is payable at the time of booking. The balance of the hire charge is payable no later than 7 days prior to the date of hire, unless other payment terms are imposed as stated overleaf. (The company reserves the right to decline to execute any work when the foregoing condition has not been adhered to, in which case the deposit becomes forfeitable by the hirer to the company.)

Passenger Capacity and Seat Belts

No passenger may be carried in excess of the seating capacity of the vehicle and passengers should wear the seat belts provided at all times.

Drivers Hours Regulations

The hirer undertakes to abide by all statutory requirements and regulations which may in any way affect the journey or itinerary in question. Drivers are familiar with these regulations however they will conform to any reasonable request made by members of the party.

Damage to Company Vehicles

The company’s private hire vehicles are constructed and adapted to transport seated passengers only. The actual hirer will be responsible for, and shall indemnify the company against any damage caused to the vehicle(s) as a result of negligence, willful or otherwise, and/or malice due to the action of all or any member(s) of the party.

Cancellation by The Hirer

a. The company reserves the right to charge a cancellation fee on a sliding scale as follows:
i. Prior to 30 days of departure – Loss of Deposit.
ii. 30-15 days before departure – 45% of Total Hire Charge.
iii. 15-7 days before departure – 60% of Total Hire Charge.
iv. Within 7 Days of departure – 100% of Hire Charge.
b. The cost of accommodation, meals and theatre tickets which have already been purchased by the company at the request of the hirer, will be charged to the hirer, plus any administration charges incurred by the company.
c. Cancellation due to inclement weather conditions will be charged as above
d. Theatre tickets* once purchased are not returnable and must be paid for in full (*or any other ancillary service).
Cancellation by Belfast Limousine Company – The Company shall not be in breach of its obligations to carry the passengers if a service is cancelled due to circumstances beyond its reasonable control, which shall be deemed to include:
a. Severe weather conditions
b. Vehicle breakdowns
c. Accidents causing delays on the vehicles service route
d. Fire and/or damage
e. Compliance with requests of the police
f. Deaths and accidents on the road
g. Vandalism, terrorism and acts of God

Returnable Additional Deposits

The company reserves the right to insist upon a returnable additional deposit being provided by the hirer in addition to the hire charge. This deposit will be returned to the hirer following completion of the hire provided that no additional expenses were incurred by the company which were a direct result of the hirers, or his passengers actions.

Additional Charges

The company reserve the right to impose additional charges on the hirer following completion of the hire if the passengers have left the vehicle in an unreasonably untidy condition or having required additional time or mileage which was not included for in the originally booking. When paying via Credit Card there will be a 3.8% charge.

No Smoking Policy

HIRERS SHOULD NOTE THAT THIS COMPANY OPERATES A STRICTLY NO SMOKING POLICY IN ALL VEHICLES. WOULD HIRERS PLEASE BRING THIS CONDITION TO THE ATTENTION OF ALL PASSENGERS INTENDING TO TRAVEL INCOMPANY VEHICLES.

Airport or Ferry transfers

On collection passengers from airports, ferry ports, etc the Limousine will wait for 30 minutes after the prearranged collection time free of charge. After that additional waiting time will be charged at the discretion of the company. We are under no obligation to monitor flight arrival and departure times, this is the responsibility of the hirer. It is also the responsibility of the hirer to specify which airport the collection or drop off may be.

Acceptance of our Quotation, booking or contractual agreements – Implies acceptance of all the above terms & conditions.

Complaints

In the event of complaint about the company’s services, the hirer should endeavour to seek a solution at the time by seeking assistance from the driver or from the company. If this has not provided a remedy, complaints should be submitted in writing and within 14 days of hire date. No correspondence will be entered into unless we are notified within the time specified.

Website

Although The Belfast limousine Company has taken reasonable care to ensure the accuracy of the content of this web site, nevertheless, content is supplied “as is” and we do not claim that it is accurate, complete or current.

Therefore, information contained herein does not constitute product or service specifications or terms of offer. Prospective buyers should obtain any relevant product/service specifications, terms and conditions from our office prior to ordering.

Pricing

Whilst it is our intention to keep up to date and error free, product description or pricing errors may occur via the site, telephone and email due to human and technical error. If we discover such an error after you have submitted an order to us, we will contact you before your trip takes place and inform you of the correct details. You may then either cancel your order or re-confirm it based on the correct information and price. If we are unable to contact you, we will treat your order as confirmed with the updated price.

Subject to the requirements of UK law, by using this website you hereby indemnify The Belfast limousine Company, their principals, agents, suppliers and contractors, from and against any and all claims, liabilities, losses and expenses of whatever nature arising directly or indirectly through the use of this web site.

Copyright © 2016 Belfast Limousine Company

Terms & Conditions